Humans
Humans are normal people. They have no special powers or abilities, and most are unaware of the supernatural creatures that exist. The two exceptions to this are Hunters and 'broken' humans.
Broken humans have had their minds broken by a vampire. More information about this is on the Vampires page. A broken human serves or works for the vampire in any way the vampire needs. Sometimes this is as a blood doll or for sexual favors, other times it is a lot more impersonal and the human runs errands or provides information. Broken humans come in all shapes and forms, but their mind must have been broken by a vampire. Some humans have stronger minds than others or no emotional weaknesses that the vampire can exploit. Unless the vampire has taken a personal liking to the human they will not waste time trying to break a strong mind since it can take long time.